FAQs

Career Coaching

Why do I need a Career Coach?


Friends provide well-intended meaning but unfiltered opinions. Information in the internet is just too much and not tuned in to local market. What will you do? A professional Coach offers clarity and a new perspective. The Coach will equip you with the right knowledge and tools to design your personal workable career plan. This plan unlocks limitless possibilities. Unbelievable? The world is your oyster!




What's the difference between career development and job placement?


Career is a journey of lifetime experiences across paid and unpaid jobs. It’s a broader scope that entails work and life. Job placement is about putting people into jobs. It’s seen as a direct recruitment function. Problem arises due to folks getting into roles that don't fit right into their interests and skills. As a result, they get restless and fustrated with their career. To ensure people are placed in the right job roles, a set of analysis has to be produced. This involves a myriad of 1-1 engagement and understanding. Aside, there are also cases where the client knows their specific agenda and thus require only placement.




Why isn't my private career coaching free but local government agencies offer complimentary?


Trust me, we’ll love to!
But we got bills to pay.
We have worked tirelessly with our past clients to custom build an actionable career plan - specifically for them. They keep them for several years, gaining the ability to amend their execution radar because of this expertise. Often, you'll find yourself totally immersed into an enriching 1-1 experience and not a quick 1-2-3 hassle to put you into jobs that probably you may not like. Of course, if you just need any paying job, we won't be having this career conversation. Hence, a fair yet totally affordable honorarium is all we require – and if you don’t invest in your career – tell me, who will?




Am I right to say that the Career Coach will do all the heavy lifting for me?


The plan is ultimately yours. Only you know how to charter the route. Therefore, you should take charge. NO plan is workable if you expect the Coach to spoon-feed you. The Coach guides and empowers you with a structured approach to execute this plan. That doesn’t mean the Coach sits and talks without doing anything. A professional Career Coach supposes to put in the effort – and you feel at ease with the Coach. The Coach uses a variety of methods that include counselling and consultation. There are differences between each but we’ll leave it to the 1-1 program to explain further.




Can a Career Coach help me with job search, resumes and interviews?


Absolutely!
You’ll need a convincing, authentic portfolio and channels to sell.




I just need a job to pay my bills. I don't need any career advice.


Sure. We get it. Reach out to any external sources for getting outplacement. That said, even if you get employed, you may not feel career satisfied. Why? You didn’t have a detailed breakdown of your profile that fits into suitable professions. Career is not just about jobs. It’s also about purpose and fulfillment. The Career Coach is able to fill in this gap. You also come this far to browse our website. Surely, there is something we can help in your career?




I am confused about my career options. What should I do?


You have come to the right place. A qualified Career Coach is delighted to work with you.
Email your name and current situation to support@careergowhere.com





Sessions

Why do you have different sessions?


It’s suitable for anyone who has a particular need. For example, if you require the skill development workshop to flesh out your specific abilities - we have 3 hours Skill Readiness session catered just for this.

Do check out our soft skill group sessions that could elevate your career into the next phase.




Do I need to use all the sessions at once? Any validity?


If you are on the subscription plan - basic or premium - you can use the 1:1 coaching hours anytime within the 12 months from the date of signing up.

Hence, there isn't a need to use up the sessions.




Can I buy another repeat session of the same type?


Definitely!

For example, you need another additional 1:1 coaching hour from your subscription plan - please contact us at support@careergowhere.com

If it's group facilitation session, we are more than delighted to support you.




What if I just need another extra hour?  Do I need to sign up for another set of specific hours listed in the sessions


We do not have this option at the moment. It's also challenging to keep track a log file for every Client.

However, we do understand specific client-based situations. We will evaluate on a case-by-case basis.

Please send us any requests at support@careergowhere.com




Can I suggest the location for the sessions?


Yes, we will like to make it as convenient as possible for you – though we prefer to be a central location. It's easier for all parties.

We do not take in home visits to avoid any misunderstanding.

Neither do we agree to open, noisy and crowded places and cafes such as Starbucks. Career discussion is personal, so we do respect your personal space.

If you do not have any preferred location – we will advice you. For instance, we can host our sessions at LLI (Lifelong Learning Institute), just beside Paya Lebar Square.

If you need a private room, the cost of rental shall be bourne by the client.




Do you sponsor any food & beverages during the sessions?


This will be applicable for face-to-face engagement only. Typically, we don't provide since we do not operate a food establishment. The client will take charge of any extra costs relating to any personal refreshments. That said, we are also great human beings. Sometimes, we may just pop up with a nice pipping coffee to brighten your day :-)




Is it possible to have online coaching & consultation?


Yes, you can.

We will be using Google Hangout, a virtual conference room. The Coach shall send you a link and you’ll just need to click on it to enter the room.

There is no need to have any video cam unless you’ll like to show us your Ms/Mr. Singapore facial looks (just kidding!). If video function is required, we'll let you know. For example, to reflect important visuals pertaining to career development.

We also restrict video recording in case if the footage leaks out. Any information discussed is strictly confidential between the Coach and the Client.

However, if there is a need to use any tools for deeper engagement, as well as to understand your scenario better - face-to-face engagement is still preferred. Please let us know if you prefer this option or online.




Can I postpone my session that I have booked?


We understand you may have last minute committments. Hence, we do allow the dates to be shifted once only - per customer, per purchase. This is also to allow us to manage our schedule seamlessly with other clients. For any change of booking dates/time - please email us at support@careergowhere.com




How do you confirm my sessions?


For booking and payment: 1) Follow the instructions on-screen or select your subscription plan 2) Make payment to secure the slot / or purchase your subscription plan 2) You will then receive an email from us to confirm the suggested time & date again If it's online: 1) You will get a link to enter a virtual conference room on the stipulated date and time If it's face-to-face: 1) It will be a central location agreed by the Coach and the Client 2) An enclosed small room with chairs and table is recommended to facilitate the session




I prefer a bundle of bespoke sessions. Can you do that for me?


Certainly! Please let us know your request at support@careergowhere.com We'll advice the charges based on your requirements.




I'll like to postpone my sessions after confirming.  Will you allow me to do so?


We do provide one-time amendment per new client only. After the first time, if you'll like to postpone, unfortunately we are unable to do so. If you are completely unsure of your schedule but like to engage us, we are definetely delighted to get your interest. Kindly email us and we'll just place you on a waitlist. Please let us know at support@careergowhere.com




I will like to cancel my sessions. Can I get a refund?


Unfortunately, we do not refund any cancelled session unless there is a reasonably valid request (e.g. medical report, court request)





Payment

How do you accept payment?


All payment is done online. Please kindly check out for payment after booking the sessions and purchasing the packages. We accept major credit cards or debit cards. At the moment, we do not accept Alipay, PayNow or PayLah but we'll continue working on it.




Can I use cash to pay?


We do accept cash. Cash payable 100% at the first session. We do not accept deposits unless on special circumstances. We remain committed to work with you throughout the sessions. Please let us know at support@careergowhere.com




Is it possible to put a deposit?


We have split the deliverables into smaller bits known as "sessions" This allow our clients to specifically select their choices at affordable rates. On our end, we have to prepare the sessions. As such, we appreciate the full committment upfront.




Can I requst a refund?


We trust your committment, the same you trust us. Hence, we hope to honour your session with the confirmed time/date that's acknowledge by both parties. Therefore, we are unable to refund you should there be "no show". However, if there are very special personal circumstances, on a case-to-case basis subjected to the approval from careergowhere.com, we may consider on a one-off exceptional basis for refund. Any approved refund by careergowhere shall take 7-15 working days to process. subject to the approval by the careergowhere team. Please let us know at support@careergowhere.com





Packages

I am not sure which options is suitable for me - basic or premium


If you just need support at a minimal level, we would suggest you to choose the basic package - to support your career pathway If you are a working professional who is looking to expand your career and need more soft skill coaching, the premium package will suit you well.




Can I get a refund upon cancellation of the packages?


Similiarily to sessions - we do not provide any refund even if sessions are unused. Barring any unforeseen circumstances and exceptional circumstances; we will look into every situation on a case-by-case basis if this happens. We appreciate your kind understanding.




Is it possible to buy more than one package?


Each Client is able to purchase one plan only and has to complete the hours as stated in the subscription package. Upon finishing the hours, the Client is able to either add on more hours or upgrade to the premium plan.




What's the time period to use up the package?


12 months from the date of purchase. All purchases made are recurring every year.





Contact

Career Go Where
An online career and soft skill development business. 

We empower people to be career ready.

We'll love to hear from you.

Tell us more.

Email:

support@careergowhere.com 

 

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